Meet Our Staff
At York Family Eyecare, we understand that every patient’s experience is a result of many factors, but especially how you are treated.
Dr. Pelletier’s kindness and rapport with his patients is echoed by his entire staff. He makes a point of hand-picking employees that are friendly, helpful, and eager to help you. The result is a top-notch team that has a reputation for outstanding care and service. We think you deserve it.
Here is Dr. Pelletier’s hardworking staff:
Janet, Patient Experience Manager & Technician
Janet is a lifelong York resident, and has worked alongside Dr. Pelletier since 2004–an impressive tenure. Well-loved by our patients, she manages the office’s day-to-day operations to ensure that every patient experience is outstanding. Her ability to remember several thousand patients, and their individual needs, is amazing.
Janet is a “jackie” of all trades. She also acts as our insurance coordinator, provides screenings for patients, and can even adjust glasses!
When she’s not helping to run the practice, Janet writes lovely poetry, loves to bake her grandmother’s St. Louis coffee cake, and spends time with dogs and other animals.
Jennifer, Accounting Manager
Hailing from Fort Kent, Jennifer manages office bookkeeping, accounting, payroll, and patient billing for York Family Eyecare. She and her husband were both YFE patients when Jennifer was originally hired in 2002.
With her years of experience, Jen knows the office inside and out, and is a helpful resource for staff and patients alike. She also helps out with patient reception, and works in our exam area performing visual field exams.
Jennifer and her family live in South Berwick. In her spare time, she knits beautifully, and is a “cool” and committed mom who loves to spend quality time with her two teenage daughters.
Karin, Receptionist and Marketing
Karin brings her customer service background with her from many years of retail. She loves helping people and the personal connections made with patients. She will be there to greet you when you come in and help you set up your appointments.
Karin currently lives in South Berwick with her husband. They love going on adventures together and exploring new places. She is also a 200hr Certified Yoga Teacher and loves to paddleboard.
Elizabeth, Receptionist
Elizabeth grew up in Rockland Maine. She attended McIntosh College in Dover NH for Associates Degree in Business Administration. She specializes in Customer Service and Retail. And looks forward to helping you in our office.
Sandy, Optometric Technician
Sandy comes from an educational background, retiring in June 2022! Sandy also has a BA in Writing/English and likes to read when she has down time. Sandy also enjoys spending time with her husband and two adult children, going out to dinner or to the beach. The best part of the job is meeting the patients at York Family Eye Care and working with such fun and knowledgeable staff!
Sue, Optometric Technician
Sue is happy to rejoin the YFEC group and enjoys being able to spend individual time with the patients. Her relationship with the Doctor, which includes 41 years of marriage, brings a whole new dynamic to your eye exams!
Cam, Optometric Technician
Cam recently graduated with his B.S. in Biology and has a passion for lab sciences. He is currently working to gain experience within the medical field and develop his skills in terms of patient interaction. He is always happy to help out and meet new patients, as well as develop interpersonal relationships with existing and new patients.
Dan, Optician
Dan resides in the historic town of Sanford, Maine and is known around the office as the ‘doctor’s grandson’, a title in which he is very proud of. He enjoys participating in athletic activities, most notably the sport of baseball, which he had played all throughout his schooling years. He is currently a college student at USM and is working on obtaining a degree in Computer Science. His favorite part of working in the office is being able to see all the smiling faces of every valued patient and also working with his positive and encouraging coworkers, who he has formed family-like bonds with throughout his time at York Family Eyecare.
Carolyn, Optician
Carolyn loves spending time with York Family Eyecare patients and staff alike. Surrounded by fashionable and functional eyewear, she’s eager to assist you in finding the perfect pair, or two or three! When not at YFEC she enjoys spending time with her husband and four adult children, preferably outdoors or dining out!